Terms of Service

Effective dateSeptember 1, 2026

These Terms of Service ("Terms") are a binding agreement between SaaS Tracker LLC, a Wyoming limited liability company ("SaaS Tracker," "ST," "we," "us," or "our"), and the business or other legal entity accepting these Terms ("Customer"). The Service is intended for business use only and not for consumers or children. The individual accepting represents that the individual is at least 18 years old and has authority to bind Customer. These Terms govern Customer's access to and use of saastracker.co and related services (the "Service").

THESE SEPTEMBER 1, 2026 TERMS APPLY TO AN ELIGIBLE NEW ORGANIZATION THAT ACCEPTS THEM ON OR AFTER THAT DATE. AN EXISTING ACTIVE CUSTOMER REMAINS GOVERNED BY ITS PREVIOUSLY ACCEPTED TERMS UNTIL THE APPLICABLE NOTICE PERIOD IS COMPLETED OR THE CUSTOMER SEPARATELY AGREES. BY ACCEPTING AN INVITATION, CREATING OR USING AN ACCOUNT, ACCESSING A WORKSPACE, OR OTHERWISE USING THE SERVICE, CUSTOMER AGREES TO THE TERMS APPLICABLE TO ITS ACCESS. IF THE INDIVIDUAL DOES NOT HAVE AUTHORITY OR CUSTOMER DOES NOT AGREE, DO NOT USE THE SERVICE.

1. Free trial, paid subscriptions, promotions, and merchant of record. Eligible New Organizations may receive one 30-day trial of the then-current Essentials plan without providing payment information. An Eligible New Organization is a bona fide business legal entity that has not previously had a SaaS Tracker organization workspace, trial, complimentary organization access, or paid subscription and that satisfies the eligibility requirements presented at signup. The individual creating the organization must provide accurate organization information, attest to the organization's eligibility and the individual's authority, separately accept these Terms, and acknowledge the Privacy Policy. SaaS Tracker does not require pre-approval before organization/workspace creation. The trial begins only when SaaS Tracker successfully creates the organization workspace and records the trial start. Individual account creation, email verification, a signup-button click, or an unsuccessful workspace-creation attempt does not start the trial. Trial start creates no checkout, payment method, charge, paid subscription, renewal, or automatic conversion. The trial lasts 30 consecutive 24-hour periods and includes the then-current Essentials features and capacity. One trial applies per legal organization, not per user, email, domain, workspace, affiliate, or plan. A trial may not be transferred, combined, stacked, restarted, or obtained through aliases, duplicate organizations, false information, shared credentials, automated enrollment, or other evasion. SaaS Tracker may review eligibility and account activity after creation and may reject, suspend, or end a trial for ineligibility, a repeat trial, fraud, abuse, security risk, prohibited use, or a material breach of these Terms. At or before trial expiry, an authorized organization owner or billing administrator may affirmatively choose any paid plan and billing interval then available, provide payment information, and complete checkout. Before confirmation, checkout will identify the selected plan, interval, seller or merchant of record, payment provider, recurring price, applicable discount, tax, amount charged today, renewal terms, cancellation path, and applicable refund and payment-failure terms. Paid access begins only after SaaS Tracker verifies a qualifying positive payment, and verified paid activation ends the free trial at that time without preserving unused trial days. A checkout start, unpaid or zero-dollar invoice, incomplete or failed payment, or unverified provider status does not create paid access. If qualifying payment is not verified before expiry, active trial service stops and the workspace enters read-only mode. Read-only mode may permit an authorized organization owner to review and export available data, choose a paid plan, or request deletion. It is not a backup, archival, or perpetual-storage service. SaaS Tracker may end read-only access on at least 30 days’ notice, except where immediate restriction is reasonably necessary for security, legal compliance, abuse prevention, or protection of the Service. Data remains subject to the Privacy Policy and Data Export and Deletion Procedure. Promotional code SAAS50, when accepted at the first paid checkout from the trial, reduces the first paid monthly invoice by 50%. It applies only to a monthly plan, does not apply to annual billing or later renewal invoices, cannot be combined with another offer, and has no cash value. For a purchase processed through Stripe Managed Payments, the checkout identifies the applicable seller or merchant of record and payment provider. SaaS Tracker remains responsible for the Service and workspace administration. Customer authorizes the identified merchant and payment providers to charge the displayed amount today and the displayed recurring amount on each renewal date until cancellation. Unless the checkout or signed order form states otherwise, a paid subscription renews automatically for successive periods equal to the selected billing interval until canceled before the next renewal charge. The checkout and transaction communications govern transaction-level tax, receipt, refund, dispute, and payment-support details. Customer may use the cancellation path shown at checkout and in its billing account. Fees are non-refundable except where required by law, stated in a signed order form, or approved under the applicable transaction terms. Price or plan changes apply prospectively after the notice required by these Terms.
2. Privacy and data processing Our Privacy Policy explains how we handle personal information as a controller or business. When SaaS Tracker processes personal information in Customer Content on Customer's behalf, the parties will comply with applicable data-protection law and any applicable data processing addendum made available at saastracker.co/legal. Customer is responsible for providing notices, honoring rights, and establishing a lawful basis for its processing and instructions. Customer authorizes SaaS Tracker to use the providers identified in the Subprocessor and Third-Party Service Provider List. The Service may process data in the United States and other countries using lawful transfer mechanisms where required. SaaS Tracker may update that list as providers change and will use commercially reasonable efforts to provide at least 15 days’ advance notice of material subprocessor changes, subject to any additional notice, objection, or data-processing terms that apply under a separate data processing addendum.
3. Security SaaS Tracker will use reasonable administrative, technical, and organizational safeguards designed to protect Customer Content. Customer acknowledges that no service is completely secure. Customer must promptly notify us of suspected unauthorized access and reasonably cooperate in incident response. The Security and Data-Handling Overview describes current practices and service limitations but is not a warranty, certification, penetration test, or service-level agreement. Customer remains responsible for appropriate backups, independent copies of source documents and contracts, endpoint security, access decisions, and any legally required security assessment.
4. Intellectual property and feedback SaaS Tracker and its licensors own the Service, software, interfaces, designs, documentation, models, workflows, and related intellectual property, excluding Customer Content and third-party source documents. Subject to these Terms, SaaS Tracker grants Customer a limited, non-exclusive, non-transferable, revocable right during the applicable term to use the Service for Customer's internal business purposes. If Customer provides feedback, Customer grants SaaS Tracker a perpetual, worldwide, irrevocable, royalty-free right to use it without restriction or attribution, provided we do not identify Customer publicly without permission.
5. Confidentiality Each party may receive non-public information that is designated confidential or reasonably should be understood as confidential. The receiving party will use it only to perform or receive the Service and protect it using reasonable care. These obligations survive for 3 years after the later of disclosure or termination of these Terms. These obligations do not apply to information that is public without breach, already lawfully known, independently developed, or lawfully received without restriction. A receiving party may disclose information when legally required after giving notice where permitted. Customer Content is Customer's confidential information, except for content already lawfully public from the monitored source.
6. Trial expiry; suspension; termination. A free trial expires automatically at the recorded end time without a charge, renewal, or paid conversion. Unless qualifying paid activation was already verified, active service stops and the workspace enters the read-only state described in Section 9. An authorized organization owner may request export or deletion under the Data Export and Deletion Procedure. SaaS Tracker may suspend or restrict access for a Terms violation, security threat, unlawful activity, payment failure on a paid subscription, or other ground stated in these Terms. Expiry or suspension does not itself prove deletion; data handling remains subject to the Privacy Policy, lawful retention exceptions, legal holds, and the Data Export and Deletion Procedure. Cancellation of a paid subscription ordinarily becomes effective at the end of the then-current paid period unless the applicable purchase terms state otherwise. Except for security risks, unlawful use, nonpayment, a reversed or refunded transaction, or conduct that threatens the Service or others, we will provide at least 15 days' notice and an opportunity to cure before termination for breach. Before termination, Customer should export needed records. After termination, access ends and data will be handled under the Privacy Policy and Data Export and Deletion Procedure. Active-service data in a verified deletion request is ordinarily deleted or de-identified within 30 days, residual backup copies ordinarily age out within 90 days, and limited records may be retained longer where permitted for legal, tax, accounting, fraud-prevention, security, dispute, enforcement, or proof-of-deletion purposes. Sections that by nature should survive will survive, including payment obligations, ownership, confidentiality, disclaimers, liability limits, indemnity, dispute resolution, and general terms.
7. Disclaimers TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE, OUTPUT, MONITORED CONTENT, AND FEATURES ARE PROVIDED "AS IS" AND "AS AVAILABLE." SAAS TRACKER DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, QUIET ENJOYMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. SAAS TRACKER DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR TIMELY; THAT EVERY SOURCE OR CHANGE WILL BE LOCATED, RETRIEVED, PRESERVED, OR ANALYZED; THAT EMAIL WILL BE DELIVERED; OR THAT OUTPUT WILL BE LEGALLY SUFFICIENT, ADMISSIBLE, OR SUITABLE FOR CUSTOMER'S PURPOSE. MANDATORY WARRANTIES THAT CANNOT LAWFULLY BE DISCLAIMED REMAIN UNAFFECTED.
8. Limitation of liability TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER SAAS TRACKER NOR ITS AFFILIATES, OFFICERS, EMPLOYEES, CONTRACTORS, OR LICENSORS WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES; LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, DATA, OR USE; COST OF SUBSTITUTE SERVICES; OR FAILURE TO DETECT OR ACT ON A DOCUMENT CHANGE, EVEN IF ADVISED OF THE POSSIBILITY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF SAAS TRACKER AND ITS AFFILIATES, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, AND LICENSORS FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF $500 OR THE FEES CUSTOMER PAID FOR THE SERVICE, WHETHER PAID DIRECTLY TO SAAS TRACKER OR THROUGH LINK, STRIPE, OR ANOTHER MERCHANT OF RECORD, DURING THE 12 MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO LIABILITY. THE LIMIT APPLIES IN THE AGGREGATE AND REGARDLESS OF THEORY. IT DOES NOT LIMIT LIABILITY THAT CANNOT LAWFULLY BE LIMITED.
9. Indemnification Customer will defend, indemnify, and hold harmless SaaS Tracker and its affiliates, officers, employees, contractors, and licensors from third-party claims, damages, judgments, losses, liabilities, costs, and reasonable legal fees arising from Customer Content or instructions; Customer's or an authorized user's use of the Service; breach of these Terms; violation of law or another's rights; or a dispute between Customer and its users or counterparties. SaaS Tracker will provide reasonably prompt notice (provided that a failure or delay in providing notice will not relieve Customer’s obligations except to the extent Customer is actually prejudiced by the delay), allow Customer to control the defense and settlement, and reasonably cooperate at Customer's expense. Customer may not settle a claim in a way that admits fault by or imposes obligations on an indemnified party without written consent.
10. Mandatory individual arbitration and class-action waiver PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES INDIVIDUAL ARBITRATION AND LIMITS HOW DISPUTES MAY BE RESOLVED. Before filing a claim, a party must send a written notice describing the dispute, requested relief, and supporting facts. Notices to SaaS Tracker must be sent to hello@saastracker.co and 30 N. Gould St., Ste R, Sheridan, WY 82801, United States. The parties will attempt in good faith to resolve the dispute for 30 days after receipt. Except for the exceptions below, any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or the relationship between the parties will be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules then in effect. The Federal Arbitration Act governs the interpretation and enforcement of this Section. There will be one arbitrator. Hearings may occur by video conference or, if an in-person hearing is required, in Sheridan County, Wyoming, unless the parties agree otherwise. Judgment on the award may be entered in any court with jurisdiction. ARBITRATION WILL OCCUR ONLY ON AN INDIVIDUAL BASIS. THE PARTIES WAIVE ANY RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE-ATTORNEY-GENERAL, OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY AWARD RELIEF ONLY TO THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO RESOLVE THAT PARTY'S CLAIM. Either party may bring an eligible individual action in small-claims court. Either party may seek temporary, preliminary, or permanent equitable relief in a court with jurisdiction to protect intellectual property, confidential information, accounts, or systems. Government agencies may exercise authority granted by law. Customer may opt out of this arbitration agreement by emailing hello@saastracker.co within 30 days after Customer first accepts these Terms. The subject must be "Arbitration Opt-Out" and the message must provide Customer's legal name, organization, account email, and an unequivocal request to opt out. Opting out affects only this arbitration agreement and does not affect other Terms. If the class-action waiver is finally held unenforceable as to a particular claim or remedy, that claim or remedy will be severed and resolved in court after all arbitrable matters are completed. Otherwise, any unenforceable portion of this Section will be severed and the remainder enforced.
11. Governing law and courts Wyoming law governs these Terms without regard to conflict-of-law principles, except that the Federal Arbitration Act governs Section 18. For disputes not subject to arbitration, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in or serving Sheridan County, Wyoming, and waive objections to personal jurisdiction and venue. Mandatory rights under applicable law are not waived where they cannot be waived by contract.
12. Changes We may modify the Service and these Terms. We will post revised Terms with a new effective date and provide at least 30 days’ advance notice of material changes to active customers (notice may be given by any commercially reasonable means, including email or in-product notification). Changes apply prospectively and will not retroactively reduce Customer’s rights for a then-current paid subscription unless required by law or expressly agreed. If Customer does not agree, Customer must stop using the Service before the changes take effect. Continued use after the effective date constitutes acceptance to the extent permitted by law.
13. General These Terms, the Privacy Policy, the Security and Data-Handling Overview, the Subprocessor and Third-Party Service Provider List, the Data Export and Deletion Procedure (each as published at saastracker.co/legal), an applicable data processing addendum, and any signed order form constitute the entire agreement about the Service. A signed order form controls only to the extent it expressly conflicts. Customer may not assign these Terms without our written consent; SaaS Tracker may assign them in connection with a merger, reorganization, change of control, financing, or sale of all or substantially all of its assets or the assets related to the Service. The parties are independent contractors. No waiver is continuing. If a provision is unenforceable, it will be modified to the minimum extent necessary or severed, and the remainder will continue. Headings are for convenience. Operational notices may be provided electronically, but formal legal notices to SaaS Tracker must be sent by email to hello@saastracker.co and by tracked mail or recognized courier to the address in Section 22 unless a signed agreement requires a different method. Electronic signatures are effective. There are no third-party beneficiaries. Neither party is liable for delay caused by events beyond reasonable control, except payment obligations.
14. Contact SaaS Tracker LLC 30 N. Gould St., Ste R, Sheridan, WY 82801, United States Email: hello@saastracker.co